What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sneha R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Easy to use and good for conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are various reasons that makes zoom different from such as joining the meeting with just one click, any one can share screen, using virtual background is very easy.
What is your favorite aspect of this product?
The best part is that it's audio and videos are end to end encrypted.
What do you dislike most about this product?
The thing I really do not like about zoom is that any one with the link can easily join the meeting.
What recommendations would you give to someone considering this product?
Zoom is a must buy product for organisations to conduct various internal and external conference and webinar.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Dr. Anupama K.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2022
Extremely easy to use, with many features!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very popular, no separate installation required, multidevice and multibrowser compatible, minimal call drops
What is your favorite aspect of this product?
Ease of use!
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
If you are a first user, definitely go for it. If you are using other solutions, try it once!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Norman K.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Reliable Tool for Web conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is a realiable product that is provides woth good video audio and video quality. It is easy to use such that one does not require training so as to use it.
What is your favorite aspect of this product?
The fact that it allows for remote team collaboration and screen sharing.
What do you dislike most about this product?
The interface in the browser is a little clumsy.
What recommendations would you give to someone considering this product?
It is an intuitive virtual meeting product that is reliable and efficient.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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