What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
James R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
The navigation is what is most practical.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's crucial to be able to hold in-person meetings, particularly during a pandemic.
What is your favorite aspect of this product?
I like how accommodating the schedule is for holding several meetings simultaneously. Sharing download links and links to all of the recordings on any platform is simple. The capability of having both audio and visual records appeals to me. Additionally, it works nicely with the majority of programs. I use it to post my files to sites like Gmail, Facebook, and YouTube. Any of those applications are simple to work with when I need to. I like how simple the application is to download and how little space it takes up on my PC.
What do you dislike most about this product?
Overall, Zoom is a pleasure for me to use. On the other hand, some users (customers) have trouble using the product. Do you have a fast start link that I can share with new clients? They will be familiar with Zoom's fundamentals before we start working together.
What recommendations would you give to someone considering this product?
Overall, offering a secure and dependable foundation is the best course of action.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Allie M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Zoom is the easiest way to connect virtually
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We have seen that Zoom has removed geography as a barrier to jobs, which is enabling a more productive global workforce
What is your favorite aspect of this product?
Apart from video and audio meetings, I use make use of the chat feature to deliver the message to the entire group
What do you dislike most about this product?
Zoom has the best video resolution of any device conferencing platform although the quality of the meeting is also related to the quality of the internet connection
What recommendations would you give to someone considering this product?
Zoom saves companies time and money by removing the need to meet in person because you can meet people virtually from your office, home, or anywhere that has a solid internet connection
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mike S.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
A Great Virtual Meeting Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has great video quality and clear video features. It allows for live recording of virtual meetings. It has an intuitive interface thus making it easy for use.
What is your favorite aspect of this product?
It has clear audio feature and clear video quality. Again, it allows for live recording of live meetings.
What do you dislike most about this product?
So far so good. I have not experienced any downside of the tool.
What recommendations would you give to someone considering this product?
This is software that is great for virtual meetings. It is intuitive and easy to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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