What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Ritika N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Very easy to use product but need to add chat hist
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very easy to use
What is your favorite aspect of this product?
No time limit in call
What do you dislike most about this product?
Add chat history option
What recommendations would you give to someone considering this product?
Very good product for video conference
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nick D.
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted Jan 2023
Effective comunications done easy with Zoom!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Cost, easy implementation, vast features, software integrations and user friendly.
What is your favorite aspect of this product?
I would say that how it easily integrates with many of our differente tools.
What do you dislike most about this product?
I have nothing yet that I dislike from this product.
What recommendations would you give to someone considering this product?
Don't think it twice, you will love it and you will see the benefit, specially if your teams are scattered and spread around the world or even across different cities or states.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Udayaraja T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Easy to connect when we are in anywhere
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very clear when Video conferencing compare to other software Teams , Skype . Clear Audio hearing when compare with other softwares.
What is your favorite aspect of this product?
It is easy of use to share screen when we are struck with any development debugging. Clear communication over Zoom , kind of helpful to share communicate to other end user. Its video conferencing is smooth and pixel perfect. Easy to share the invite link Can withstand the call more than n number of users in single call. Very Stable and consistent
What do you dislike most about this product?
Zoom audio in mobile Bluetooth is not working . it is most disliked nowadays which i faced recently and even now
What recommendations would you give to someone considering this product?
Zoom is good software to contact and see the peoples wherever they are , it wont restrict to any other countries. It is supported for both and mobile , so we can easily connect with any of the devices. It support multi operating systems. It is feasible to use/
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Cons
- Commodity Features
- Less Efficient Service
- Less Inspiring
Please tell us why you think this review should be flagged.
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