What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sarthak J.
- Role: Finance
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use
What is your favorite aspect of this product?
Easy to understand
What do you dislike most about this product?
Nothing major
What recommendations would you give to someone considering this product?
Nothing major
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
MR D.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jan 2023
Fantastic product Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use
What is your favorite aspect of this product?
Blurred background.
What do you dislike most about this product?
The web app little heavy
What recommendations would you give to someone considering this product?
go ahead really good
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Respectful
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Antonio L.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2023
Intuitive and rich in terms of features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was able to keep up with final users' necessities.
What is your favorite aspect of this product?
The variety of features that allow me to protect my privacy while using the software and the audio customisation features.
What do you dislike most about this product?
Zoom tends to struggle to display video at an acceptable framerate.
What recommendations would you give to someone considering this product?
Consider the essential critical features regarding communication for your type of job before considering purchasing licences.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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