What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Srilekhya K.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Jan 2023
Excellent application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Strong network
What is your favorite aspect of this product?
Connectivity is essy
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Great option
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
Malik Abdul Rahim M.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2023
The pioneer of professional conference calling
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Apart from the fact that it is the only most popular software of its kind, the features are unique and the interfaces on different devices is remarkable.
What is your favorite aspect of this product?
Whiteboard.
What do you dislike most about this product?
I think the web version could be a bit more inclusive. its still great
What recommendations would you give to someone considering this product?
just go for it and it will take care of the rest of your needs regarding calling.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Heather N.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Great tool that just works
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Comprehensive platform that is battle tests (re: COVID)
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
The password dial in for folks on the road.
What recommendations would you give to someone considering this product?
I understand security concerns exist, but anything to limit passwords or struggles to get in to the room.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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