What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Luisa Z.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
I love Zoom!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The screenshare availabilities, all of the options to highlight information while somoene else is sharing, raising the hands and reactions, different apps to play with people and have different kind of business meetings.
What is your favorite aspect of this product?
I enjoy the ease of use of the integration with Outlook, everything is just one click away.
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Get Zoom. You'll be saving tons of time and tons of frustration experiences with other products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Matthew L.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Standard bearer in video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Stability, integrations, and ease of use.
What is your favorite aspect of this product?
It is ubiquitous and easy to use.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
If you have a remotre environment, Zoom is a must!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rasim M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Great Educational Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ease of us and effectiveness
What is your favorite aspect of this product?
Widespread usage
What do you dislike most about this product?
user interface
What recommendations would you give to someone considering this product?
definitely teach your audience how to use
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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