What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Bhuneshwar M.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Amazing features and multiple scope .
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The awesome capabilities of handling multiple client and customer scope by conferencing facilities available with multiple sharing options is one of the most outstanding features.
What is your favorite aspect of this product?
The best part of this platform is that it's multiple screen sharing options within calling and conferencing makes it easy to use. Multiple ways of integration are also possible.
What do you dislike most about this product?
Nothing much to dislike about.
What recommendations would you give to someone considering this product?
Easy to handle product, can be considered .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Ronak P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Connecting people
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use then other
What is your favorite aspect of this product?
no connection issue
What do you dislike most about this product?
update notification while opening app and when its time for meeting it won`t let us connect until update is compleated
What recommendations would you give to someone considering this product?
its is convenient to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
Rajesh B.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2023
Zoom needs no introduction. A proven VoIP tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very easy to use. The application does not need much learning. Once you glance it through you know how to start a meet and share it with you colleague / friends / family. Our business was a complete offline one till the time COVID hit us and then we realized that we can conduct our design meeting online with clients. The client loved the experience and it was a breeze to start the meeting. We had zero drop calls due to connectivity issues. All in all Zoom is clearly a differentiator with its ease of use
What is your favorite aspect of this product?
Ease of sharing screen with the viewers is the favorite aspect of the product. While sharing the application asks you whether you want to share the entire screen or only a specific applcation, which is a blessing.
What do you dislike most about this product?
The chat feature on Ipad is very troublesome. When you mistakenly click on a name and then type the message, the message is sent only to a particular user and not the entire group. You have to be a little careful or else your question may go unanswered
What recommendations would you give to someone considering this product?
As I said, Zoom needs no introduction. it has proven itself to be the best VoIP application in the market today. If you are considering buying this for your organization, I will recommend without a thought.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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