What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sudhanshu M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to ise
What is your favorite aspect of this product?
Very flexible
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Use this tool
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Ritika P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Average Conferencing Application
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I can connect with stakeholders all over the world using Zoom. It offers a useful meeting scheduling feature. Can set up block calendars for the clients, and the tools for sharing a virtual background enable me to do so while working from home. helps me keep track of previous meetings and record video.
What is your favorite aspect of this product?
What I enjoy best about it is that it makes it simple and effective for individuals to join in online meetings from their computers or mobile devices, wherever they are and whenever they want. One benefit is that it is very user-friendly, does not require software installation, is compatible with a variety of devices, and has other excellent features.
What do you dislike most about this product?
As a worker who frequently utilizes Zoom, I have discovered that it occasionally has a history of technical problems, such as audio and video disturbances. Meetings and other communications may be interrupted by this, which can be annoying. Furthermore, I've heard that Zoom has had security issues in the past, which is definitely something to keep in mind. Last but not least, I've discovered that Zoom's free edition has only a small amount of capability, so if you want to use all of the platform's capabilities, you might need to pay for a subscription. Overall, Zoom is a valuable tool for distant communication, albeit having some downsides.
What recommendations would you give to someone considering this product?
For simpler conferences or webinars Zoom is a great alternative, it fits your budget, has all required set of features usually expected from a virtual meeting platform. Go for it.
Pros
- Fair
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jan 2023
Best for External meetings
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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