What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Akshay C.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2023
Simply outstanding product for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think it's the user friendliness, stability and good interface. Nothing can beat this product. Atleast for trainers and facilitators, to run workshops this is the best one. It provides flexibility and good user controls.
What is your favorite aspect of this product?
* Locking meeting room * Recording on cloud * Spotlighting *: Virtual Background
What do you dislike most about this product?
* Not able to restrict/blocking users if someone else is host * Especially guests hijacking and sharing screen inappropriately if settings were not disabled by host. * There should be a way for other users to handle situation if anyone disturbs it
What recommendations would you give to someone considering this product?
* Do analysis of your needs carefully and then opt for license, like whether you will really need webinar format for large attendees or you are fine with meeting format with less attendees * Taking up annual license will be cost effective if you are very sure about using it. Else for trial purpose go with monthly renewal which may turn expensive. * Have a dedicated taskforce to understand the latest features and manage the licenses better.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Srilekhya K.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Jan 2023
Very easy to use from anywhere
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Can use zoom without any login
What is your favorite aspect of this product?
Can join from any device
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Best product for office communications specially calls
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2023
Great product
Likeliness to Recommend
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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