What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Victor G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Likeliness to Recommend
Pros
- Performance Enhancing
- Generous Negotitation
- Transparent
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Faiq M.
- Role: Vendor Management
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2023
Good product, but some features disappoint
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Intuitiveness and accessibility
What is your favorite aspect of this product?
Video conferencing is good with little to no issues
What do you dislike most about this product?
Screen sharing is woeful, lots of bugs and incompatibility with some video adapters
What recommendations would you give to someone considering this product?
Worth to give it a go but has its downsides
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Christ J.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Easy-to-use group meeting system
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Excellent and dependable is Zoom. The setup user interface is practical, simple to use, and rarely breaks down when compared to competing for remote conferencing software, such as Google Hangouts. With the help of Zoom Meetings, you may speak with a variety of parties, including investors, team members, guests, and regional and international officials.
What is your favorite aspect of this product?
The ability to generate polls prior to or in between sessions is the best feature. I like how rapidly they can record phone calls undercover. I can switch between training videos much more quickly now. Making a calendar appointment and sending the meeting link are both quite simple. By downloading a web plugin, you can instantly update the invitations on your Google calendar.
What do you dislike most about this product?
After being shrunk, the tab is challenging to maximize. Poor service; you must have the program to utilize it; when logged in, it should sync with calendars to expedite meeting scheduling. Both wired and wireless devices have a shaky connection. We frequently have our accounts locked, which is quite annoying.
What recommendations would you give to someone considering this product?
The other visitors are under the host's supervision. The host may proclaim someone silent or bar them from a gathering or class, for example. A virtual meeting is an alternative. Virtual backgrounds have alternatives. includes a facility for modifying videos in the settings. You can get in touch with the group if you want to.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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