What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Abraham R.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Save your time and efforts
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When compared to its rivals, Zoom has a tonne of distinctive features that excel in every situation. For instance, other tools may offer higher or lower video and audio quality depending on the internet's speed, but Zoom always provides high quality, making meetings more productive and pleasurable. Additionally, it requires less training and prior knowledge to utilize than other systems.
What is your favorite aspect of this product?
On other tools, I lost a lot of time. We are bothered by their all having poor audio and video quality during the meetings. After that, one of my friends advised that I test the Zoom meeting solution, which I did without having any expectations but discovered to be a fantastic platform. Its functions can all be used with ease. My international clients adore it as well, and it not only improves our meetings. We constantly felt like we were in a single room talking about everything because of its high quality.
What do you dislike most about this product?
Normally it works flawlessly, however occasionally I have latency and it also prompts me to choose an audio output every time I attend a Zoom meeting, which is a little disappointing. It occasionally can be difficult to join a call. The screen-sharer isn't allowed to see the audience while using the feature.
What recommendations would you give to someone considering this product?
Everyone in the development period is focused on growth and requires a way to communicate with all of their partners, clients, and employees without having to travel anywhere. Zoom is the finest possibility to take advantage of if you also want a solution that allows you the freedom to connect with anybody at any time.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Baleigh K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Awesome product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easier to use than most products.
What is your favorite aspect of this product?
Great audio/visual.
What do you dislike most about this product?
Lags at times.
What recommendations would you give to someone considering this product?
This product is overall great.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maninder S.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2023
One of the best video conferencing product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has wide acceptability and has wide range of business features. It has add ons which improve the usage of the product.
What is your favorite aspect of this product?
The best thing is that I can plan my calendar and all my meetings in the system itself.
What do you dislike most about this product?
There is 40mins free in the basic version and the recording does not have cloud access.
What recommendations would you give to someone considering this product?
It is definitely one of the best product and I recommend for all businesses.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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