What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jakub Z.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Efficient platform to hold meetings from anywhere
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We've seen a little decline in presentation quality while conducting meetings with ten or more attendees. Reading little text on the slides might often be challenging because they have a tendency to become hazy. A simple interface, lots of features, file sharing capability, high-quality audio and video, and time, money, and effort savings are just a few of the ways it differs from its competitors. I enjoy how confidently our new employees can use it as well. We don't have to spend as much time traveling to meetings now. Meetings can now be held anywhere without wasting time, money, and effort.
What is your favorite aspect of this product?
I had no prior experience with such tools, but as I began to use them, I was surprised by how fast I grasped all of their features. I used Zoom when traveling, and I never experienced any problems with the audio or video quality. We can simply have customer meetings from anywhere without any hassles, which saves us a ton of time.
What do you dislike most about this product?
Like with all technology, it can occasionally be frustrating to understand all the changes following software upgrades. It occasionally opens as various pop-ups within the browser. The price of tools is also disappointing for us and also the team is not available on time.
What recommendations would you give to someone considering this product?
There are numerous meeting options on the market. It can be challenging to choose one, but it is simple to read about their features. I'll make sure you select Zoom since I am confident in its superiority to its competitors and the abundance of options it offers to enhance your meeting experience.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
RAUNAK A.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2023
Zoom - "Seamless Collaboration for teams anywhere"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom distinguishes itself from other videoconferencing solutions by providing a reliable, intuitive user experience with robust features and customization options. Specifically, Zoom offers up to 1,000 participants in its meetings, high level of audio and video quality through its adjustable bandwidth settings, advanced collaboration features like breakout rooms and the ability to record or stream meetings directly to YouTube Live, easy-to-use security controls for both end users and administrators protecting confidential data and much more.
What is your favorite aspect of this product?
My favorite aspect of this Zoom is the ability to quickly connect with others from around the world. Through video chats and audio calls, it is easy to stay in touch with family and friends, no matter where you are. Additionally, it has features that allow users to collaborate on projects, make presentations and share files easily. I really like the charting feature and technical indicators associated with it. This aspect allows users to easily track prices, trend and volatility, as well as assess the overall market sentiment. It also provides information on a variety of parameters related to any given currency pairs traded on Zoom.
What do you dislike most about this product?
I dislike how a Zoom call can often feel like a one-way conversation, with people speaking over one another or dominating the conversation. It can also be difficult to have an active discussion in a large group as it’s difficult to keep track of who is talking and when. Additionally, technical issues such as latency and slow connections make it difficult to remain engaged in long Zoom meetings.
What recommendations would you give to someone considering this product?
1. Test out the various features available with Zoom to see if they fit your needs. 2. Take advantage of any available demos to get a better sense of how Zoom works and what it can do for you. 3. Research the user interface and experience, as this can make a huge difference in the ease of use when navigating the platform during meetings or webinars. 4. Examine any potential limitations or restrictions on data usage, recording, or other aspects that could affect your usage of Zoom in different ways. 5. Investigate pricing plans such as monthly payment options and discounts to determine which best fits your budget constraints.
Pros
- Enables Productivity
- Unique Features
- Caring
- Saves Time
Cons
- Less Reliable
- Charges for Enhancements
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Delivers what it says it can do.
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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