What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Douglas S.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2023
Very intuitive! Global
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use, limitless attendees, file/screen sharing
What is your favorite aspect of this product?
Video Conferences
What do you dislike most about this product?
N/A...all good
What recommendations would you give to someone considering this product?
Do research
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ismayil S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Universal for videoconferences!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's features are easy to understand for people who has a first encounter with it. This makes product use in daily meetings or weekly and monthly board meetings
What is your favorite aspect of this product?
Drive mode is the favorite one. It helps get updated while driving.
What do you dislike most about this product?
Some features are not customizable and in audio side, lack of variety of options to improve sound quality. And also, dashboards should be added to software.
What recommendations would you give to someone considering this product?
If someone looking for software adaptable, easy to understand, this product is the best fit option to you. But take into consideration that you gonna have less customizable options and in audio side, you need to have devices which have pretty enough quality
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Altruistic
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Sukhbir v.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Good product and alternate option for video conf.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Good platform for cloud storage of video sessions
What is your favorite aspect of this product?
Controlling funtions for end users
What do you dislike most about this product?
Auto start
What recommendations would you give to someone considering this product?
Good product to manage organisation meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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