What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Amit D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2023
Zoom is widely used for video meetings, webinars..
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User interface and wide adoption
What is your favorite aspect of this product?
Video conferencing.
What do you dislike most about this product?
Video lag at times
What recommendations would you give to someone considering this product?
There have been rumours about security concerns with Zoom. Do do your own research
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anderson K.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2023
Zoom Has Incredible Features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features of Zoom have all been incredible, making it a top online communication tool. We are able to conduct online meetings effortlessly using Zoom.
What is your favorite aspect of this product?
Zoom has been a game changer when it comes to online communications. I like the amazing quality of the audios and videos facilitated by Zoom.
What do you dislike most about this product?
Zoom is an excellent online communication software because it has been working well for us. I do not have any cons for Zoom.
What recommendations would you give to someone considering this product?
If you want a reliable online communications tool, you should always go for Zoom. Zoom will never disappoint you. I highly recommend Zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
António P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
Ease of Use, Great Call-Quality, Lot's of Features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The user-friendly interface, a high-quality video call experience, and a wide range of features, such as virtual backgrounds, screen sharing, and recording. Also, the fact that a lot of people are familiar with it.
What is your favorite aspect of this product?
My favorite aspect of Zoom is how easy it is to use. I can quickly and easily set up a call with my clients without any technical difficulties.
What do you dislike most about this product?
Mainly the interface. It still looks dated.
What recommendations would you give to someone considering this product?
Zoom has recently improved its security features, but make sure to check if they meet your needs. Evaluate your video call needs and compare them to the features offered by Zoom. Consider the pricing plans: Zoom offers different pricing plans for personal and business use, so make sure to evaluate your needs and compare the pricing options. Zoom also offers features for virtual events, such as webinars, so make sure to check if they meet your needs.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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