What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Prateek S.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
Best Video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is widely accepted across the world and it has great business features. The ability to cut audio and video noise is the differentiator among others.
What is your favorite aspect of this product?
Favorite aspect is that Zoom has add ons that can be added to the system and enhance the experience. The dashboard is great and it syncs the calendar automatically.
What do you dislike most about this product?
The only dislike is that it does not have an option of remote control which can be added to make it a robust product.
What recommendations would you give to someone considering this product?
Strongly recommend this product to all business users as it has great ability to increase business results with great quality of audio and video conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Luke B.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Easy to use with a large amount of unique features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In my opinion, its got the cleanest UI and offers the largest range of features
What is your favorite aspect of this product?
The toolbar when sharing the screen has a wide variety of tools that can be used for Training, giving detailed presentations to large groups
What do you dislike most about this product?
The inability to hide the toolbar. It sometimes can get in the way of what you're presenting
What recommendations would you give to someone considering this product?
Do it! It's definitely the best tool on the market for video conferencing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Friendly Negotiation
- Slower Product Innovation
- Less Inspiring
Please tell us why you think this review should be flagged.
sserumaga D.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it has video conferencing
What is your favorite aspect of this product?
Fantastic product
What do you dislike most about this product?
the network has to be clear
What recommendations would you give to someone considering this product?
its free to download and easy to use
Pros
- Generous Negotitation
- Transparent
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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