What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2023
Very good product but have rooms for improvement.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Eric G.
- Role: Consultant
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Feb 2023
Zoom is the most widely used program for a reason!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Constantly evolving based on needs.
What is your favorite aspect of this product?
User interface is top-notch..
What do you dislike most about this product?
The inability to change your profile photo and show a FULL screen name.
What recommendations would you give to someone considering this product?
It's number one for a reason.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Josh V.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
The zoom thing works great.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The most useful feature of Zoom is that it may be used to capture screenshots in place of the system-provided utility. Another benefit is that I don't need to personally visit the Materials Warehouse in order to inquire about or request materials needed by teams whose work area is located in far-flung places.
What is your favorite aspect of this product?
Everybody can use Zoom. No matter how much money you have, it will provide you with enjoyable entertainment. A free, 40-minute meeting is a great benefit for anybody planning one. As a result of its many functions, it may help you reach a wider audience. Using Zoom will be increasingly helpful to you as your profession develops. If you're a presenter, you know how important it is to have constant lines of contact. This is true even in terms of financial concerns. There are a variety of options, from free to more complicated, for maintaining your social connections. In order to keep up with the evolving requirements of your organization,
What do you dislike most about this product?
The meeting edits are the one area where I think there is room for development. The link may not function if you try to change the meeting time without going into ZOOM first. There have been times when I've forgotten a meeting place and left a large group of people stranded.
What recommendations would you give to someone considering this product?
Workshops, seminars, and town hall meetings all have huge audiences. Zoom is one of the greatest platforms for your needs since it facilitates collaboration with other programs and is simple to use. When necessary, you can divide the group into smaller sections, hold private discussions, or even give a speech to the whole group.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
