What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Todd K.
- Role: Public Sector
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Mighty Communication Gadget
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Perfect coordination of conferences and online meetings.
What is your favorite aspect of this product?
Easy to use and information security.
What do you dislike most about this product?
Nothing negative I have noticed.
What recommendations would you give to someone considering this product?
The business will never fail with this software.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rama p.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2023
Zoom 2023.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great video with high quality Easy to communicate with people in Urban area
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
None IT is great
What recommendations would you give to someone considering this product?
Easy to communicate
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Raisa M.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2023
Great for collaboration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love that with zoom I have an easy time adding participants to any meeting. Its a very easy software to use and majority users have an easy time navigating its features.
What is your favorite aspect of this product?
I love that with zoom you can add as many users as you want to any one meeting. My second favorite aspect about this product is that I am able to access and use it from anywhere.
What do you dislike most about this product?
My experience using it on my phone has not been the best. I believe it could be more user friendly on the phone.
What recommendations would you give to someone considering this product?
I would absolutely recommend zoom to anybody considering using it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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