What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sarah Z.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Zoom is a wonderful tool for communication.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The software includes a free version as well, which allows you to significantly reduce costs and enhance communication. It is accessible on all platforms, devices, and Oss and can be used via the web as well. The software is incredibly helpful for cross-team and within-team discussions, as well as for work-from-home situations.
What is your favorite aspect of this product?
Zoom is a great platform for holding large meetings with up to 100 attendees as well as extended sessions for in-depth and useful conversations. We can communicate utilizing a variety of channels, including voice calls, video conferences, voice recordings, and immediate private messaging. Any number of persons can be involved in your communication. Meetings can be scheduled or hosted similarly on Zoom. We can decide whether your meetings will occur twice just or repeatedly in a predetermined sequence when you book them. We can choose the days you want the meeting to take place.
What do you dislike most about this product?
There is no pop-up notification that the time is going out, which makes the 40-minute time limit quite unpleasant. There are security vulnerabilities, and data might easily be accessed by hackers. The software struggles with connections with little bandwidth, whereas many other apps operate more smoothly.
What recommendations would you give to someone considering this product?
Zoom works well for remote teams who require real-time communication and project collaboration. Zoom is a fantastic alternative for virtual meetings, especially those with a big number of attendees or participants in several time zones.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Cons
- Vendor's Interest First
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Mary J.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
Secure communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality in video and audio features. Secure channel of communication. Live recording of meetings.
What is your favorite aspect of this product?
Powerful screenshare option. It a secure channel of communication. Has a clear audio and quality video.
What do you dislike most about this product?
Requires strong internet connection that is not always available.
What recommendations would you give to someone considering this product?
It is an ideal and secure communication tool that i would highly recommend.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
Doreen C.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2023
Meeting simplified
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom presents clear audiovisual content Allows employees to join meeting regardless of the location Secure in that Only those with invitation link can join the meeting
What is your favorite aspect of this product?
Zoom allows users to to create customized digital room to match company brand
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
All companies should consider zoom for smooth online meetings
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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