What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Yash G.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted May 2023
easy to use, integrates well in conference rooms
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
integrates well with office infra
What is your favorite aspect of this product?
easy to use, and present and collaborate
What do you dislike most about this product?
unable to share files like we do inn teams. need to increase the timeframe to store the recorded videos on cloud. If not make it easy to transfer them seamlessly
What recommendations would you give to someone considering this product?
Allow to share files like we do inn teams. need to increase the timeframe to store the recorded videos on cloud. If not make it easy to transfer them seamlessly
Pros
- Saves Time
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nwakanma C.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2023
Good product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The video quality
What is your favorite aspect of this product?
It easy to use
What do you dislike most about this product?
It does spool information easily
What recommendations would you give to someone considering this product?
Avoid giving permission to external users
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Alejandro G.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2023
A great conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What makes Zoom different is its ease of use and the ability to connect with people around the world no matter where they are.
What is your favorite aspect of this product?
I like that you can share your screen and collaborate in real time with other people in the meeting.
What do you dislike most about this product?
What I don't like is that sometimes there can be connection problems and transmission delays.
What recommendations would you give to someone considering this product?
Overall, I would recommend Zoom because it's an easy-to-use and customizable tool that allows you to connect with people around the world in real time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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