What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Imaya Segara G.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
One Platform to Connect
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love Zoom Meetings as a UCaaS. It provides a comprehensive set of core capabilities that make it easy to stay connected with my team and customers.
What is your favorite aspect of this product?
1. Mobility - the ability to have the same experience on multiple devices is top notch. 2. Easy to use - the buttons are distinct enough but also clearly labeled so you know where to find what your'e looking for.
What do you dislike most about this product?
It would be nice if you could easily configure such as not showing the conference material screen to the other party sharing the screen.
What recommendations would you give to someone considering this product?
It should provide free meeting time of at least one hour because forty five minute is very less.
Pros
- Inspires Innovation
- Saves Time
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
Lonnie b.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
Video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Video conferencing Great video and audio quality
What is your favorite aspect of this product?
Easy to communicate with clients in Urban areas
What do you dislike most about this product?
Only network disappoint us
What recommendations would you give to someone considering this product?
Easy to communicate
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Riya T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Good for Large meetings & long sessions
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Sign -n is not mandatory for joining meetings .
What is your favorite aspect of this product?
It's more nuanced that it's competitors . It can hold meetings for large number of participants .
What do you dislike most about this product?
Zoom mobile integration with others application raises some problems . Also, no notification when participants join the meeting.
What recommendations would you give to someone considering this product?
Great tool for video conferencing with a large group and longer sessions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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