What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ubong Matthew U.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2023
Brilliant product!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use Features
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
Timed meetings
What recommendations would you give to someone considering this product?
Great product
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Afridi K.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2023
Ultimate Video Conferencing tool🔥
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The whiteboard feature of the zoom is extremely great than others. It works so seamlessly and helps me to explain the same to my customer
What is your favorite aspect of this product?
There are many favourite aspect but one of those is virtual whiteboard as mentioned in previous question too. I can't expect anything more than this.
What do you dislike most about this product?
Sometimes if the internet is fine still we need turn of the internet.
What recommendations would you give to someone considering this product?
Go get it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gustavo F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Zoom the best solution for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There is no other program to meet than Zoom since the quality of this program is exceeded every time with the best functions and tools for the integration of each of the participants of the videoconferences that we carry out by this means for the benefits and negotiations of the company, with the help of this program we have been able to talk hand in hand with different sister companies and potential customers.
What is your favorite aspect of this product?
Zoom has always been the best space to analyze in front of our clients each point of the relationship or sale of the company, since the audiovisual quality gives us a sense of security by being able to see in detail each of the numerous participants in the meeting. call, in addition to the fact that this program offers us backup options that are very helpful, such as the recording of each of the meetings that we carry out through this medium, we like this a lot, it is one of the functions that I use the most since there is a lot of information that is handles in these meetings.
What do you dislike most about this product?
I do not understand why the limit of each of the calls is so short, the truth is that we have had meetings that we have had to restart up to 3 times to discuss all aspects of a negotiation, and the notification that we have reached the time limit of one section is somewhat frustrating, we would like to have more time for only environments in the call conversation, this only happens in the free version of the program, it lasts 40min.
What recommendations would you give to someone considering this product?
Zoom is perhaps the best solution for creating multiple calls and video conferences on the web since the quality and functionality that it provides to each of its users is really good for carrying out each of the jobs or simply meeting with friends or family. far away, this program is always looking for a way to feel closer to our contacts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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