What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Shubham J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Easy Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It allows large no of user to connect
What is your favorite aspect of this product?
Easy to use functionality
What do you dislike most about this product?
It has some concern in security which need to be improve
What recommendations would you give to someone considering this product?
Nice product easy & cheap
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anil T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Fantastic Product/Tools for Online Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
a video conferencing software platform that allows people to hold virtual meetings, webinars, and online events.
What is your favorite aspect of this product?
Zoom is available on various platforms like desktop, mobile, and web browsers, making it accessible to a wide range of users.
What do you dislike most about this product?
Nothing to dislike at this point of time if I feel any issue definitely will come back to Zoom team
What recommendations would you give to someone considering this product?
I highly recommend people to use this
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeffrey W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
I AM IN LOVE WITH ZOOM!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I love Zoom for bigger companies when we are able to scale processes and automations. What makes Zoom so different compared to Google Meets for example is that it is so basic on its own functionalities but Zoom can do so much more such as customization, host meetings and interviews, and also recording videos as well!
What is your favorite aspect of this product?
I love the customization that goes around Zoom. It makes it super easy and connivence!
What do you dislike most about this product?
N/A, the user flow can be a bit clunky to use and handle but it that is a minor detail
What recommendations would you give to someone considering this product?
Please use zoom! It's such a great product and available to use for all companies wide and sizes and industries.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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