What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jack h.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Easy to use!!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This platform allows you to connect with other people face to face especially when you cannot meet in person I really love how zoom is connected with my Google calendar
What is your favorite aspect of this product?
Zoom Is a user friendly platform It Is cost effective
What do you dislike most about this product?
Sincerely speaking I have nothing at all to state as a dislike I really love and enjoy using zoom
What recommendations would you give to someone considering this product?
Zoom is the best platform to use since it is user friendly and it is cost effective
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Zoom is a fantastic product. it is easy to use and
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Faith M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Top-notch Video Conferencing Application.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has an incredible array of features that sets it apart from other video conferencing applications. For instance, it allows users to schedule and join meetings from their email clients, share screens seamlessly across operating systems and devices, record meetings in the cloud, and even transcribe audio to text in real-time.
What is your favorite aspect of this product?
What I love most about this application is its ease-of-use and the high level of connectivity it offers. I appreciate how simple it is to join meetings and the ability to integrate seamlessly with other applications such as Microsoft Teams.
What do you dislike most about this product?
Nothing is perfect, and while I have not encountered any major issues with Zoom, there have been occasional lags or connection problems during calls.
What recommendations would you give to someone considering this product?
I would highly recommend Zoom to anyone considering a video conferencing application. It is user-friendly, reliable, and offers many helpful features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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