What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Joshua F.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2023
Great for hosting large meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is less user friendly. Requires every setting to be set prior to the meeting otherwise the meeting must restart for changed to go in effect
What is your favorite aspect of this product?
Generally reliable and rarely has latency issues
What do you dislike most about this product?
The lack uniformity among each platform/operating system in which you use it on, also updates tend to be buggy. Also the fact that you cannot update anything once meeting begins
What recommendations would you give to someone considering this product?
For extremely large groups it’s great but anything smaller there are much better options
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Security Frustrates
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Angela M.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2023
Reliable App For Efficient Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to provide stable and high-quality video conferencing even in low-bandwidth situations is what sets Zoom apart from other similar products.
What is your favorite aspect of this product?
It provides me with a seamless and intuitive user interface that allows me to easily schedule, join, and conduct virtual meetings with colleagues and clients from anywhere in the world.
What do you dislike most about this product?
Not much as it meets my needs for video conferencing. However, I have experienced occasional glitches and lag in certain situations that could be improved upon.
What recommendations would you give to someone considering this product?
To individuals or businesses considering Zoom, I highly recommend it as a reliable and efficient video conferencing platform. Additionally, I suggest taking the time to familiarize oneself with all of Zoom's features and settings in order to optimize the virtual meeting experience for both hosts and attendees.
Pros
- Unique Features
- Client Friendly Policies
- Acts with Integrity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
John K.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: End User of Application
Submitted May 2023
My honest and practical experience with zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has good web interface for communication
What is your favorite aspect of this product?
VoIP, BIM and VC support
What do you dislike most about this product?
Nothing to complain
What recommendations would you give to someone considering this product?
May all considering it implement
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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