What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kira D.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2023
Easy to use, but free tier limited.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very easy and everyone knows how to use it and already has it installed.
What is your favorite aspect of this product?
How mainstream it is.
What do you dislike most about this product?
It doesn't record locally.
What recommendations would you give to someone considering this product?
If you don't mind lower audio and video quality, go for it!
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Enables Productivity
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Robert P.
- Role: Finance
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2023
A great product to use for meetings!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy to use and popular!
What is your favorite aspect of this product?
So many people know what it is!
What do you dislike most about this product?
Sometimes it disconnects from the internet.
What recommendations would you give to someone considering this product?
Get it asap! Everyone uses it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
AKSHAY T.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted May 2023
Best video call tool for Corporates
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Best features as compared to other tools in market, easy to use and most important is that it has a auto recording facility.
What is your favorite aspect of this product?
I can easily schedule meetings for my day or any instant meeting I can arrange and share with my team.
What do you dislike most about this product?
It consumes a lot of data as it uploads files to cloud after end of meeting.
What recommendations would you give to someone considering this product?
If you have a budget for zoom premium then go for it. You will never going to regret.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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