What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aarna v.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
An Astonishing platform for secure meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's ability to provide options for communication. It's video and sound quality. It has made it easy to share documents during presentation.
What is your favorite aspect of this product?
It's ease of use. It's screen sharing option. It's easy to invite guests.
What do you dislike most about this product?
We love how it has been very efficient and easy to nab navigate through,no dislikes at all and would recommend it without a doubt.
What recommendations would you give to someone considering this product?
It's the best and con very convenient product when inviting a large number of attendees. Has never disappointed with its audio and video quality. Amazing technical support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Taylor J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Easy to implement, and very cheap!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is not very different from its competitors as it has almost all the same features. A competitor for example, being Google Meets.
What is your favorite aspect of this product?
The video conferencing.
What do you dislike most about this product?
Sometimes it can be very glitchy.
What recommendations would you give to someone considering this product?
It is very cheap, and you cannot beat the quality of the product for it's price!
Pros
- Enables Productivity
- Client Friendly Policies
- Includes Product Enhancements
- Security Protects
Cons
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
Mary G.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
User friendly product. Overall, a great product!
What differentiates Zoom Workplace from other similar products?
Functionality and we can add filters
What is your favorite aspect of this product?
Makes remote work so much easier, able to screen share, easy to use and easy to install
What do you dislike most about this product?
Technical difficulties would happen such as choppy video and communication, which does happen with any other type of products
What recommendations would you give to someone considering this product?
It is very user friendly, let’s you navigate with ease through its features. And very ideal for organizations of all sizes.
Pros
- Enables Productivity
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
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