What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Lindsay D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
LOVE ZOOM!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is amazing for quick chats and comradery within the office
What is your favorite aspect of this product?
Easy from phone to laptop
What do you dislike most about this product?
Nothing; it's great!
What recommendations would you give to someone considering this product?
Use it! Your team will love it
Please tell us why you think this review should be flagged.
Kiran C.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Fantastic & high quality audio video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other similar products due to its user-friendly interface, comprehensive features, and exceptional video and audio quality.
What is your favorite aspect of this product?
High-quality audio and video & Virtual background and filters.
What do you dislike most about this product?
Zoom needs so much improvement in customer support.
What recommendations would you give to someone considering this product?
When considering Zoom for audio and video conferencing, ensure you have a stable internet connection, test your audio and video settings beforehand, and be mindful of security measures to have a smooth and secure meeting experience.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Wastes Time
- Less Respectful
Please tell us why you think this review should be flagged.
yavuz s.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
As an app great, needs to be a better in-browser
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We are using Zoom to have all hands meeting with the all company stuff especially recording capability for us is great
What is your favorite aspect of this product?
It’s prompting users before the recording, for privacy and GDPR rules it’s making everyone more comfortable
What do you dislike most about this product?
Sometimes we need zoom to be functional in browser as good as it’s full potential as an app.
What recommendations would you give to someone considering this product?
I’d recommend everyone to use this tool especially not the free version to see the real capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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