What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Nihal D.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
Video conferencing platform for virtual meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of Use: Zoom is known for its user-friendly interface, making it accessible to a wide range of users, including those who may not be tech-savvy.,
What is your favorite aspect of this product?
Quick Setup: Getting started with Zoom is relatively straightforward. Intuitive Interface: Zoom's interface is well-organized and visually appealing. Scheduling Meetings: Zoom provides various options for scheduling meetings, such as through the desktop app, web portal, or integrated calendar platforms. Chat Functionality: Zoom's chat feature allows participants to send messages to individuals or the entire group during a meeting, enhancing communication.
What do you dislike most about this product?
Security and Privacy Concerns: In the past, Zoom faced criticism for certain security and privacy vulnerabilities. However, the company has made efforts to address these issues through updates and enhancements to its security features. Limitations on Free Plans: The free version of Zoom has certain limitations, such as time limits on group meetings and limited cloud storage for recording
What recommendations would you give to someone considering this product?
Explore the Features: Take some time to explore Zoom's features and familiarize yourself with the interface. This will help you make the most of its capabilities during meetings. Check System Requirements: Before using Zoom, ensure that your computer or mobile device meets the system requirements to run the application smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Generous Negotitation
Please tell us why you think this review should be flagged.
Mark W.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
A terrific collaboration tool for your team
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The simplicity of using this tool is the real stand out - anyone from anywhere can all synch up and use Zoom. You send out a link and the external parties - or your internal team - can join in from from their mobile or desk simply by clicking on the link. Call quality has never been an issue and it is a joy to use.
What is your favorite aspect of this product?
Again, the simplicity. It is an elegant product that can be used by seasoned veterans or by novices without issue or unnecessary guidance. It works and the meeting quality is faultless, even in areas with bad reception when other tools fail.
What do you dislike most about this product?
It isn't adopted as the single standard for use when needing a conferencing tool.
What recommendations would you give to someone considering this product?
Take a look at the alternatives and on a cost verses performance basis you will find it difficult to do better.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shwetank S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Best application for remote meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Best ui and its superb integration with the calendar also recording the meetings are too easy here.
What is your favorite aspect of this product?
Can chat with other meeting participants can eaisly invite other meeting participants
What do you dislike most about this product?
Nothing as such sometimes it takes time to open the app in window’s
What recommendations would you give to someone considering this product?
You should definitely go with this product for smooth ans hassle free meetings
Pros
- Reliable
- Caring
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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