What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Akash K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Enhancing virtual experience with powerful roles.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Integrations. Zoom integrates with various third party applications and services, enhancing its functionalities and making it easy to collaborate seamlessly. Security and privacy features. Zoom implements various security measures, such as meeting passwords, end to end encryption and waiting rooms to protect user data and prevent unauthorized access.
What is your favorite aspect of this product?
Breakout rooms. This feature allows hosts to split participants into smaller groups for focused discussion, making it suitable for workshops and interactive session. Recording and transcription.zoom enables users to record meetings and generate automatic transcriptions, which is valuable for reviewing discussions and maintaining records. Virtual backgrounds and filters. It allows you to change background or apply fun filters during video call, enhancing the overall experience.
What do you dislike most about this product?
Bandwidth requirements. High quality video conferencing demands stable and substantial bandwidth. Lower internet speed can lead to distortion in video and audio making communication difficult.
What recommendations would you give to someone considering this product?
I highly recommend Zoom. Screen sharing and collaboration. Users can share screen with other users, which can be useful for presentations, demonstrations and virtual teamwork. Scalability. Zoom can handle large number of participants, making it suitable for webinars, virtual conferences and online classes with many attendees. Ease of use. It is known for its simple and intuitive interface, making it accessible for a wide range of users from individuals to large organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Fantastic product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel U.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2023
Zoom is it right for you!?
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is completely stand alone.
What is your favorite aspect of this product?
I like the meeting space and how the application works.
What do you dislike most about this product?
Wish it integrated better like something like teams.
What recommendations would you give to someone considering this product?
Look at all your options.
Pros
- Respectful
- Helps Innovate
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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