What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Jill C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Trusted and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a well known and trusted product, which means in my customer facing role it's easy to use as the go-to tool for video conferencing as all companies are likely to already have the capability to use it. It also has a simple UI.
What is your favorite aspect of this product?
Easy to use, simple features and cloud recording makes it easy to share content while keeping it protected. The webinar features are great too.
What do you dislike most about this product?
I rarely see it branded by other organisations and where I have it hasn't looked great
What recommendations would you give to someone considering this product?
Give it a try - I'd be surprised if you haven't already! Simple to use and does everything it needs to. If you're implementing, be aware the chat function can be limited
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Yashovardhan J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Amazing For Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
We praised Zoom for its intuitive and easy-to-navigate interface, making it accessible to both tech-savvy users and those less familiar with video conferencing tools.
What is your favorite aspect of this product?
Our favorite aspects of Zoom are webinar features for hosting online events, webinars, and virtual conferences.
What do you dislike most about this product?
There are some bugs due to which the microphone is not detected in Macbook. Zoom should provide a clear solution for the same.
What recommendations would you give to someone considering this product?
When considering Zoom, it's essential to evaluate your specific needs and use cases. Determine the number of participants, meeting duration, and required features like screen sharing and breakout rooms. Take advantage of available free trials or the free version of Zoom to test the platform and see if it aligns with your requirements.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Or N.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
User friendly increase productivity
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
First innovator, industry leader, easy to use, a lot of adds on.
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Not stable
What recommendations would you give to someone considering this product?
To define the use case first
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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