What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Edem Aurelius K.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2023
"Easier to use than other similar apps"
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Well definitely its user friendly interface, high quality video and audio for conferencing. Its arguably the most popular and readily accessible.
What is your favorite aspect of this product?
Video Conferencing feature that we use to conduct area speech competitions. Its minute, but the PIN functionality where, speakers can pin the timer.
What do you dislike most about this product?
Its lack of integration with other 3rd party apps.
What recommendations would you give to someone considering this product?
Definitely a must have to start, but you will have to use it in conjunction with other apps if you require it for a more collaborative, project that requires monitoring, tracking etc.
Pros
- Enables Productivity
- Trustworthy
- Client Friendly Policies
- Fair
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Arun kumar T.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2023
Top notch product for communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has top notch product architecture. It allows the noise cancellation and other few benefits which no other products provides.
What is your favorite aspect of this product?
This product work smoothly and easy to join the meeting which other products made slightly tough to do.
What do you dislike most about this product?
I didn't find anything to dislike about zoom.
What recommendations would you give to someone considering this product?
I would suggest them to go ahead and give it a try.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Adah K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
A Grand platform for the best meeting experience.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's powerful how it can handle large meetings with multiple participants without having any issues. It's excellent features that improve virtual meetings. It has interactive collaboration tools.
What is your favorite aspect of this product?
It's user friendly interface. It's durability and reliability. It's high quality videos and audio during meetings.
What do you dislike most about this product?
I like it because it has excellent security features to ensure that your meeting is secure as possible, we are very satisfied with the software and would recommend it without a doubt. No regrets at all.
What recommendations would you give to someone considering this product?
It has as many features as you need to improve your virtual meetings. It's amazing how you can host meetings from anywhere across the globe. It's one of the best in delivering high quality videos and audio.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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