What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kashish P.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2023
Zoom Meetings- A web & video conferencing platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Meetings is the best way to communicate with people who are based in the distinct regions of the world. It provides a platform that allows people to collaborate and communicate virtually over the internet. It provides options for screen sharing thus helping one to resolve issues remotely. It also has other options like chatting in realtime, sharing documents and files.
What is your favorite aspect of this product?
Zoom Meetings is easy to use and has understandable interface. Meeting links can be shared easily with the audience. The links can be for anonymous users or it can have passwords for specific users. Virtual private Meeting rooms can be created for groups. Recording of sessions is available with Zoom Meetings and the same can be played back whenever required.
What do you dislike most about this product?
The platform is good and has no dislikes. The platform is secure too as the sessions are encrypted. Thus data privacy is taken care of. Zoom Meetings are being used widely for online conferences, meetings, interviews, trainings, presentations, and webinars. Lecturers are using it for giving online lectures.
What recommendations would you give to someone considering this product?
I would surely recommend others to use Zoom Meetings.
Pros
- Includes Product Enhancements
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
DEEPIKA T.
- Role: Information Technology
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2023
The Most Remarkable Video Conferencing Encounter
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out through its intuitive user interface, delivering smooth video conferencing and high audio-video quality. Its flexibility to adapt to various work settings, coupled with features like whiteboard, polls, and annotations, boosts interactive meetings. While occasional connectivity issues exist, Zoom's global accessibility, recording capability, and cross-time zone collaboration foster efficiency. The platform's simplicity and versatile application make it a prime choice for diverse communication needs.
What is your favorite aspect of this product?
I appreciate Zoom's user-friendly setup, making it easy to initiate and join meetings. The platform's reliable video and audio quality enhance my virtual interactions. Additionally, the cloud-based recording feature allows me to revisit important discussions conveniently. Overall, Zoom streamlines my communication needs and boosts productivity.
What do you dislike most about this product?
While Zoom offers exceptional features, I've encountered occasional audio and video lag during critical conversations. Also, the dependence on stable internet connectivity can lead to disruptions. These factors, though not frequent, can impact the overall communication flow.
What recommendations would you give to someone considering this product?
For those considering Zoom, I suggest assessing your internet stability for seamless communication. Utilize the trial period to explore features like whiteboard, polls, and background options. While Zoom is exceptional, keep privacy concerns in mind. Its effectiveness in remote work and collaborative meetings is undeniable, but testing it in your specific work context is crucial for a confident decision.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Mohit S.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Aug 2023
Satisfies the post pandemic normal of video calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User friendliness, microphone support and licensing cost
What is your favorite aspect of this product?
Breakout rooms
What do you dislike most about this product?
User friendlynees. Not needing an account to use.
What recommendations would you give to someone considering this product?
More phone support features
Pros
- Unique Features
- Performance Enhancing
- Client Friendly Policies
- Altruistic
Please tell us why you think this review should be flagged.
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