What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Richard P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Aug 2023
Good Product for Online Meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think these are the features. Zoom is one the most popular products used by any company for business communications. So may similar but Zoom is the most friend users I think is the best for beginners, Overall Zoom is one the best for video conference meeting for businesses.
What is your favorite aspect of this product?
Friendly users, a beginner, can easily understand how this product works. Commonly used by some company for communication for their clients and employees, you can even make a presentation here creating a slide show by sharing screen to others,
What do you dislike most about this product?
So far nothing I can say maybe the price, But I think upgrading gives you more features so why not,
What recommendations would you give to someone considering this product?
If you are looking for a product you can communicate to your clients and employees, this is the best, Product presentations can be done here by a large number of user in one invitational link.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Pavan N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
Fantastic product. Ui friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very unique experience. Ui is pretty easy to understand. Software is very stable
What is your favorite aspect of this product?
Ui is absolutely stunning and easy
What do you dislike most about this product?
Nothing so far I have come across
What recommendations would you give to someone considering this product?
Best for vedio and audio conferencing in the market
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Aarti Sandeep A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Best Product for Video conferencing!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has some unique and great features that sets its apart from its competitors in the market. One such feature being the Zoom Room. Zoom Rooms digitalize the regular meeting rooms to video enabled conference rooms, which allows participants to join regardless of their actual locations. Another factor which add to the ease of these online meetings is the fact that Zoom is supported on a wide range of devices, from laptops, smartphones to tablets.
What is your favorite aspect of this product?
My favorite aspect of Zoom is the high quality video and audio facilities. I have used multiple video conferencing products, and Zoom by far has the one the highest video and audio quality features. This is a very important aspect, especially when today a lot of the organizations are preferring to work remotely. Another feature I like is the breakout room, where the main meeting can be broken down into smaller ones.
What do you dislike most about this product?
While Zoom is a great option for a video/audio conferencing product, there are some cons to using it. The user needs to ensure that their internet connection is stable since Zoom depends heavily on a strong internet connection. To ensure that the quality of your audio and video do not decrease, the user needs to be connected to a good internet connection throughout. Another thing is the time limit for meetings in the free version. At time the users might feel that the time available is less, and will therefore need to move to the paid version.
What recommendations would you give to someone considering this product?
If you are considering to get Zoom, I would suggest you match your organization's needs to Zoom's pricing plans and features available with each plan. Also, ensure that the security measures taken by Zoom match with your or your firm's security requirements. I would strongly recommend you to take advantage of the free trial period to understand if this product is the right fit for your company.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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