What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ahmet Burak B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Incredibly Reliable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think Zoom is the most reliable and secure one
What is your favorite aspect of this product?
I like the mobile version of the app where I can not feel that I am not the desktop
What do you dislike most about this product?
I dislike the fact that Zoom is applying 40 minutes quota, it should have been at least an hour.
What recommendations would you give to someone considering this product?
I'd recommend them to use the paid version as possible.
Pros
- Helps Innovate
- Respectful
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
KEMAL T.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Fantastic features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I am spending almost half of my day af online meetings and I almost never saw Zoom glitches
What is your favorite aspect of this product?
I liked the video quality aspect when internet connection worsens
What do you dislike most about this product?
I do not like the constant update messages
What recommendations would you give to someone considering this product?
I’d recommend them to use this tool efficiently as much as possible
Pros
- Trustworthy
- Fair
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
Mehmet Ali G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Great Initiative
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think what makes zoom unique is to be first player in this arena.
What is your favorite aspect of this product?
The favorite part is that I can always rely on zoom
What do you dislike most about this product?
The thing I dislike is that why we have always buggered with constant updates
What recommendations would you give to someone considering this product?
I'd recommend them to have constant checks regarding how the tool works.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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