What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vansh J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Worth for it's price.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's not free but it is reliable.
What is your favorite aspect of this product?
Audio and video quality.
What do you dislike most about this product?
Not capable of handling all people's videos at once and makes buffering because of it.
What recommendations would you give to someone considering this product?
Nice app to use and is easy to use so your main focus will be on your goal only and not on how to use the product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Construction
- Involvement: Initial Implementation
Submitted Aug 2023
Zoom is one of the best apps for videoconferencing
Likeliness to Recommend
Pros
- Enables Productivity
- Effective Service
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Under Delivered
- Security Frustrates
Please tell us why you think this review should be flagged.
Simon D.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2023
Seamless video motion throughout entire meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Makes it possible to connect multiple offices all at the same time and I have always been happy with the quality of the video and audio.
What is your favorite aspect of this product?
The connection is always clear and it accommodates many attendees.
What do you dislike most about this product?
Additional licensing tiers and more reporting and analytics.
What recommendations would you give to someone considering this product?
Zoom is secure and easy to use than its competitors.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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