Zoom Workplace Logo Award Winner Product Badge
Zoom Workplace Logo Award Winner Product Badge
Zoom Video Communications Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Keyboard Mouse Control

83

Instant Messaging

82

Virtual Whiteboard

81

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

83

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Ganesh S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Very effective tool for remote workers

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Very easy to use & can connect with anyone.

What is your favorite aspect of this product?

Screen sharing option is the best aspect

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Highly recommendable for remote workers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Although it's a bit pricey it's well worth it to u

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

It's only goal is on video confrencing

What is your favorite aspect of this product?

It's easy to use

What do you dislike most about this product?

It's stability can sometimes hard to keep consistant

What recommendations would you give to someone considering this product?

It's worth the money

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Parveen C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product for scrum meetings

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Features quality is one thing that no one can compete. I like their screen sharing feature and at the same time you can record things.

What is your favorite aspect of this product?

Screen sharing and recording during the daily stand up meetings. It's a great product which helps all the team members in communication.

What do you dislike most about this product?

I wouldn't say I dislike it but multiple screen sharing feature should be there in upcoming version. Overall it's a greta product. Cost effective

What recommendations would you give to someone considering this product?

I would recommend them to use this product for your business and you will see a great communication improvements among your team members

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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