What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
GODSON K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Impressive features but more should be added.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other platforms due to its superior meeting features. It offers convenient virtual backgrounds and emojis that allow participants to express reactions without disrupting the meeting flow
What is your favorite aspect of this product?
The ability to instantly message someone whiles in a meeting
What do you dislike most about this product?
The inability to delete inappropriate comments made in chats.
What recommendations would you give to someone considering this product?
I recommend taking advantage of its user-friendly interface and valuable features like virtual backgrounds and emojis.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Serkan Y.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Will be With Us for A Long Time
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I liked Zoom being a very good desktop app compared to other in-browser solutions.
What is your favorite aspect of this product?
When I disconnected briefly, the add-up process is so smooth that I can catch up mostly to what I missed.
What do you dislike most about this product?
Update warning in browser when I try to open it, why?
What recommendations would you give to someone considering this product?
I'd recommend them to get used to it because this tool will likely to stay in our lives.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Nabeel S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Handy Application for Official or Private meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are lots of features to be differentiated; It is equipped with a hand layout and framework so that the user can easily operate it. The annual fee is affordable and fulfills the whole tenure. Furthermore, it is provided with rooms feature which facilitated further versatility in the group discussion for larger number of participants.
What is your favorite aspect of this product?
There are many features I like the most Easy and quick file transferring Screen sharing Recording and playback and seamless non stoppable performance for video meetings.
What do you dislike most about this product?
There are no technical dislikes but persistent staring at the screen reduces the verbal producibility leading to boredom and exhaustion.
What recommendations would you give to someone considering this product?
I would suggest the peers look at online meetings, but before deploying officially, please check your bandwidth capabilities for seamless meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
