What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Karrie C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
High Quality at a great price!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very user-friendly. Zoom is always improving and adding new features to the platform. The audio and video quality is top-notch. Has a great support team!
What is your favorite aspect of this product?
Meetings can last up to 30 hours and unlimited file storage. Zoom can integrate with over 1,000 apps
What do you dislike most about this product?
Every once and a while it freezes up.
What recommendations would you give to someone considering this product?
I would say give it a try. Your business with thank you!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ahmet Ekmel K.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Absolutely Amazing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Recording capability and easiness on Zoom is second to none.
What is your favorite aspect of this product?
We are using this tool everyday to have meeting and it makes our work life a lot easier.
What do you dislike most about this product?
I do not like the constant update Zoom interstitial whenever I am rushing to a meeting.
What recommendations would you give to someone considering this product?
Zoom is more than the free-mum plan, if you get to chance to use paid version, you will expand your online meeting horizon.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Prabhu V.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Smooth Video Calls on a Budget-friendly Ride
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom sets itself apart from the crowd in several exciting ways. First off, it's a breeze to use – no tech wizardry needed. Zoom's video quality is a showstopper; it's like stepping into a crystal-clear world. But the real star is its capacity – it can handle up to a whopping 1000 people in one virtual space. And ever heard of Break-Out Sessions? Zoom's got that ace up its sleeve for small-group powwows. Plus, security is its superpower; your meetings stay locked down. It's a user-friendly superstar in the world of video conferencing.
What is your favorite aspect of this product?
I'm really impressed with Zoom's video quality – it's like everyone's right in front of me. The whiteboard feature is genius for collaborative brainstorming, and I find the Zoom chatting super handy for quick discussions. And the best part? The whole platform is so simple to use. It's made virtual meetings a breeze for me.
What do you dislike most about this product?
One thing that bothers me a bit about Zoom is that the free plan has that 40-minute meeting limit. It's a bit frustrating when discussions get cut off. Also, the occasional audio and video glitches can be a hiccup. And while I appreciate the breakout room feature, it could be a bit more intuitive to set up. Overall, though, these are just minor hiccups in an otherwise solid platform.
What recommendations would you give to someone considering this product?
If you're thinking about using Zoom, here's my take: First, definitely explore the free version to get a feel for its features. Consider your meeting size – if it's under 100 participants, the free plan works well. If you're looking for more advanced features, like longer meetings and larger audiences, consider one of the paid plans. Also, make sure your internet connection is stable to avoid any disruptions. Zoom's support resources are quite handy, so take advantage of them. Overall, Zoom's versatility and ease of use make it a solid choice for online meetings and collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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