What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mithil P.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: IT Leader or Manager
Submitted Aug 2023
Good Product - Easy to use!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Cost and fees are better.
What is your favorite aspect of this product?
Ease of using
What do you dislike most about this product?
Support/ Addons
What recommendations would you give to someone considering this product?
Add ons and product innovations
Pros
- Performance Enhancing
- Fair
- Acts with Integrity
- Generous Negotitation
Cons
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Olowodun T.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
It is a good product for large audience.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is not so flexible and easy to use. Some of the features do not fit into our organization. As a service organization quick feedback is very important. Zoom is not so reliable.
What is your favorite aspect of this product?
Just the ability to host more participants on a call.
What do you dislike most about this product?
The features are not flexible. It is not easy to use.
What recommendations would you give to someone considering this product?
It is good for a wider audience
Pros
- Continually Improving Product
- Fair
- Security Protects
- Helps Innovate
Cons
- Vendor's Interest First
- Less Effective Service
- Less Caring
Please tell us why you think this review should be flagged.
Shrikant L.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2023
The Modern and Affordable Meeting Solution-ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
When COVID-19 started, in-house teams start using zoom to figure out how they would operate without in-person meet-ups. They relying on video conferencing apps like Zoom to help them out. All schools /collages /tutation classes also started using zoom, even nursery student also, so you can imagine how user friendly ZOOM. Obvious corporate world also using it. so Zoom become is a popular video conferencing platform. with zoom you virtually meet other people across various hardware platforms like desktops, laptops, and mobile apps for Android and Apple smartphones. Ove the past year, the Zoom video meeting tool has become very popular
What is your favorite aspect of this product?
It also has two-factor authentication, uses Advanced Encryption Standard (AES) 256, and is GDPR and CCPA compliant.
What do you dislike most about this product?
Can crash while screen recording on some Mac devices Limited to 60-minute meetings No private chat (you have to message the entire group)
What recommendations would you give to someone considering this product?
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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