What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
raquel l.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
I highly recommend it due to the functionalities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The quality of all
What is your favorite aspect of this product?
The screen sharing and groups divided
What do you dislike most about this product?
nothing at all
What recommendations would you give to someone considering this product?
Be patient while learning how to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Harry M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Enhances Productivity
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
With the Zoom, your organization is digitized and staff can work fro remote areas. What shine with the tool is that it comes with a number of features that supports sharing and video conferencing. The audio and video quality is of a high end.
What is your favorite aspect of this product?
The favorite thing is that a able to conduct training online and thus cut the operational cost. With an ease of use and integration with the third party applications.
What do you dislike most about this product?
The only challenge is that you will need a strong internet band width to avoid interruptions and disconnections.
What recommendations would you give to someone considering this product?
There is no reason not to recommend such a wonderful web conferencing tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jessica B.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2023
Completely essential for any WFH company
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to Screenshare while talking to 10 people
What is your favorite aspect of this product?
I love the ease of use
What do you dislike most about this product?
The ring tone
What recommendations would you give to someone considering this product?
Essential for working from home
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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