What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dominik B.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2023
reliable and easy to use, bit pricey
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
extremely easy to use and adapt espeecially by clients who never used it before
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
price, too expensive for necessary premium features
What recommendations would you give to someone considering this product?
carefully consider whether necessary as MS teams offers similar functionality if you already pay for Office 365 package
Pros
- Reliable
- Enables Productivity
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Erika H.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2023
Zoom is a great VC user-friendly product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's very user-friendly and has constant improvements which the clients tend to find easy to use/interact with.
What is your favorite aspect of this product?
Breakout rooms.
What do you dislike most about this product?
Nothing. Just I'd like to see more video-related features.
What recommendations would you give to someone considering this product?
It is a great product for conducting webinars.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Venkatesh R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
User-friendly video conferencing tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Whiteboard, and Translating captions will be amazing features
What is your favorite aspect of this product?
We can add our favorite apps on Zoom
What do you dislike most about this product?
No dislike was found in this tool
What recommendations would you give to someone considering this product?
Best video conferencing tool. Try it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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