What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Works as expected,
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Samkit B.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Zoom: A Versatile and Reliable Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out with its user-friendly interface, strong video and audio quality, robust scalability, and comprehensive feature set, making it a top choice for virtual meetings and webinars.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its intuitive interface. It's easy to navigate, making virtual meetings seamless and efficient.
What do you dislike most about this product?
One common dislike about Zoom can be the occasional technical glitches or connection issues, which can disrupt meetings
What recommendations would you give to someone considering this product?
Prioritize security, test thoroughly, and provide training for a successful Zoom experience.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Prem Kumar G.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Sep 2023
Efficient and productive communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Intuitive features. Especially the annotation feature.. really loved it. Zoom is really better than Teams in terms of communication. Productivity is incredible with zoom. Easily explain the things with annotation feature.
What is your favorite aspect of this product?
Annotation feature is the one that differentiate Zoom with other products. I very much like that feature.
What do you dislike most about this product?
It is a standalone platform only for communication purpose. It is not integrated with SharePoint or Drive.
What recommendations would you give to someone considering this product?
If you looking for a communication product that is highly efficient and productivity, then Zoom is the one you can rely.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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