What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Martin J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Online Meeting Management GURU
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Impressive and customisable dashboards and templates adaptive on incredible online meeting channels with quality VC, BIM,file sharing, content creation and recordings.
What is your favorite aspect of this product?
Simple to use and complex services.
What do you dislike most about this product?
Maybe just minor drawback on poor network connectivity though its technical team resolves in seconds .
What recommendations would you give to someone considering this product?
I would just urge all to implement it for both personal and business communication needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Easy to use. An important tool.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Agata Z.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2023
Reliable and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better facilitation of large meetings as well as options for presenting to a large crowd
What is your favorite aspect of this product?
Ease of use and professional look
What do you dislike most about this product?
Less innovative features than other products
What recommendations would you give to someone considering this product?
It’s reliable, easy to use and well integrated with other software
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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