What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jai S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2024
Popular and world-class Video Conferencing Tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is popular and has a strong user community compared to it's alternatives.Zoom has more advanced features making it a better selection compared to it's competitors.It is possible to host meeting sessions with large number of participants with Zoom compared to it's competitors.
What is your favorite aspect of this product?
It is simple to send instant messages to our colleagues and customers with Zoom.It enables ease to make high-quality audio and video calls.It is simple to conduct online meeting session with Zoom.It enhance ease of screen sharing.Meeting recording is simple with Zoom.
What do you dislike most about this product?
Poor internet connectivity can be challenging as I get disconnected from calls and meeting unwantedly.
What recommendations would you give to someone considering this product?
It's a perfect video conferencing solution that is worth having.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aimee L.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2024
Great for remote organization.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Level of usability and availability of features.
What is your favorite aspect of this product?
Individual and team chats and video conferencing
What do you dislike most about this product?
No significant disadvantage
What recommendations would you give to someone considering this product?
If well implemented, it can be a great tool.
Pros
- Respectful
- Trustworthy
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Uday kiran C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Easy interface with high security.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and large scale availability to meet others.
What is your favorite aspect of this product?
Meeting with a large scale community.
What do you dislike most about this product?
No dislike in this product.
What recommendations would you give to someone considering this product?
Must use this product for their meetings because of its interface and security.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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