What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Manoj K.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Streamlined Collaborative Solutions
Likeliness to Recommend
What is your favorite aspect of this product?
We always appreciate Zoom for its simplicity and effectiveness in facilitating virtual meetings. Its intuitive interface, ease of joining meetings, and features like screen sharing contribute to a positive user experience. Many also value its reliability in maintaining high-quality audio and video connections, making it a preferred choice for virtual communication.
What do you dislike most about this product?
The free version has limitations on meeting duration and participant numbers. Sometimes we also find the constant updates and notifications to be a bit overwhelming.
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Mahin Bin Raihan M.
- Role: Student Academic
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Jan 2024
Now, online meeting has became so easy with zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides more facilities then others like more number of user in meeting, meeting operating tools ,longer time when doing online meeting.
What is your favorite aspect of this product?
I like it's features for operating a online meeting professionally.
What do you dislike most about this product?
It's pricing is high comparing to other alternative
What recommendations would you give to someone considering this product?
I would love to suggest this tools to other person who are willing to operate meeting online.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
Lauren F.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2024
Features NEVER disappoint
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Great sharing capabilities
What is your favorite aspect of this product?
large meetigns
What do you dislike most about this product?
The updates
What recommendations would you give to someone considering this product?
Great to use! Everyone is familiar with zoom
Pros
- Effective Service
- Fair
- Altruistic
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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