What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Chiranjib B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
It is very good website to know about new technolo
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out for its user-friendly interface, reliable performance, and widespread adoption. Its simplicity, cross-platform compatibility, and features like breakout rooms have contributed to its popularity for virtual meetings and collaboration. While other platforms offer similar functionality, Zoom's ease of use and scalability have made it a preferred choice for many users and organizations
What is your favorite aspect of this product?
users appreciate Zoom for its intuitive interface, seamless video conferencing, and features like screen sharing and breakout rooms that enhance collaboration. Its widespread use and reliable performance contribute to its popularity
What do you dislike most about this product?
Nothing dislike
What recommendations would you give to someone considering this product?
Yes I can buy it and used it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Adam M.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Amazing application! Always continuing to improve!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Virtual video backgrounds are amazing!!
What is your favorite aspect of this product?
Virtual backgrounds and reliability
What do you dislike most about this product?
Some features don’t always get fully vetted and have more bugs than I’d like to see.
What recommendations would you give to someone considering this product?
If you need a solid video conferencing solution, Zoom it is!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mugdha S.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jan 2024
Flexible and easy to use !!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is suitable for someone who has a small company and who wants user friendly dashboard.The video conferencng features are very good with good latency. It enables best quality video conferencing amoungst users.
What is your favorite aspect of this product?
Zoom enables large number of users in a meeting which is a great options for webinars, meetings. .Anyone can use the free tier available and can get the undserstanding of the software.
What do you dislike most about this product?
There is glitch sometimes in case of network connectivity, else everything is good.
What recommendations would you give to someone considering this product?
Best applications for startups.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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