What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Angie L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
unique and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It was one of the first applications with great benefits for remote communication with unique characteristics that little by little the others were copying.
What is your favorite aspect of this product?
the ease of use to have contact with anyone of any age, it is not an application that is confusing and this makes it easy to access for anyone to have quick video conferences from anywhere
What do you dislike most about this product?
I don't dislike anything, I have always classified it as a good work tool for quick, easy and useful communication
What recommendations would you give to someone considering this product?
It is a tool where communication is easy and secure, it has useful features for sending files, video conferencing, making everything easier
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Lalit C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Cheapest Application for video meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom allows us a quick green screen for background so no need to make more adjustments and settings and only on single click, we can access the meetings.
What is your favorite aspect of this product?
zoom plan charges are very less for the meetings up to two hundred to thousand people. Then user interface is also very user friendly and easy to use.
What do you dislike most about this product?
sometimes zoom will automatically go on update and there is no option to stop it or do it later.
What recommendations would you give to someone considering this product?
If your budget is low, then you can plan for zoom based on people/users limit you can get a plan.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Navid R.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2024
Great product and easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There isn't much which differentiates Zoom to other products on the market. The great positive is that you can have 1000 online viewers at once.
What is your favorite aspect of this product?
While Zoom is a subscription-based service, it does allow you to hold unlimited 40-minute long meetings for no charge. This is great for those looking to trial the service or for new very small businesses that are looking for a free conference service. Using the free version can help you save money and keep things simple. Zoom is easy to use.
What do you dislike most about this product?
With the rapid growth of 4k video, HD video quality (1080p) has become the standard on most platforms. Unfortunately, Zoom is not one such platform. It normally supports 720p for the current speaker.
What recommendations would you give to someone considering this product?
If you are a new business owner, odds are you are still trying to find employees and have a plan for your business growth. However, what many first-time business owners forget is that they need to make sure they pick a platform that can handle and sustain the growth. If you do not pick something scalable, you run the risk of spending a lot more money swapping services. This is not only a financial burden to do, but it can take a lot of resources and man-hours to ensure the platform change is seamless. Zoom is fully scalable and businesses can upgrade their subscriptions to match their needs at a moment’s
Pros
- Effective Service
- Client Friendly Policies
- Helps Innovate
- Enables Productivity
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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