What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Tanneeru A.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2024
Fabulous product ever.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Encryption and security is widely developed based on the current growth.Live streaming is very helpful when we are connecting numerous people which also provide recording options and transcription facility.
What is your favorite aspect of this product?
My favourite aspect is Virtual background and filters allowing me to customise my video preferences and also breakout rooms which helps me in dividing groups in to smaller parts to have a collaborative discussion.
What do you dislike most about this product?
Frequent updates requires me to learn about the feature before you use and it also requires Internet connection for clear video conferencing.
What recommendations would you give to someone considering this product?
Those who are looking to have a encrypted meeting without involvement of third party can go ahead with this product without hassle free.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Henrietta L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Easy to use, lots of features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very easy to use for both my team and our clients who join our meetings
What is your favorite aspect of this product?
Very easy to mute and unmute as well as have very large meetings
What do you dislike most about this product?
With some updates some functionality is hidden or harder to find
What recommendations would you give to someone considering this product?
Zoom for business is great for the organization and almost mandatory to conduct business meetings with ease of use for all parties
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Payal S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Amazing video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to implement and better UI interface Easy to navigate between features on the mobile app and the ease of use is beneficial for last-minute connects. Video and Audio Quality is high quality
What is your favorite aspect of this product?
Change any area into a front-line, easy-to-use, area of strength, and workspace with Zoom Rooms. Zoom's set-up of meeting room plans grants you to bring facilitated HD video, sound, and remote sharing to any room. Convey an anticipated assembling room experience that grants delegates to successfully meet with individuals across compact, workspace, and room structures. we can deal with the members on the off chance that we believe they should talk or we need to require them to be put on hold
What do you dislike most about this product?
1) Although this has subsequently been resolved, it was difficult to immediately connect with clients because I had to use the Zoom app on my PC to browse rather than Freshsales 2) The unpaid version gives us a limit for each meeting 3) Multiple participants can't share the screen at the same time.
What recommendations would you give to someone considering this product?
Zoom is positively one of the better video conferencing applications accessible. Notwithstanding, on the grounds that we have heard such a huge amount about it, we rush to excuse the other, generally excellent video conferencing applications. It is critical to utilize the best, particularly in light of the fact that every one of our gatherings occur on such stages.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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