What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kunal T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Must have Product For Clients Communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is just simple and easy to use on multiple platform. It's cost effective solution as well as useful t get connected with clients
What is your favorite aspect of this product?
Like the simplicity of the app. The mobile app makes work easier to stay connected with team
What do you dislike most about this product?
It has so much features in one single app. I would still love to have integration with many other marketing automation tools
What recommendations would you give to someone considering this product?
Zoom is one the best software in market for communication with your clients and team around the world. It supports modern marketing needs and has the best mobile app.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pragya J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2024
Effective video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom does not provide any new feature which is not available in other products, just that Zoom provides free meetings for start-ups which proves to be cost effective.
What is your favorite aspect of this product?
Free meetings without any restriction on number of guests
What do you dislike most about this product?
There is no effective communication, lot of times the host is not able to hear questions and answer them.
What recommendations would you give to someone considering this product?
There are lot of similar products available in the market, more particularly Microsoft Teams but it is much more expensive.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Continually Improving Product
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Mayank A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Works great for video and audio meetingZ
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its easy to use and provides better overall quality than its competitors.
What is your favorite aspect of this product?
the best thing about zoom is that you dont need to have a account on zoom to join a meeting one can join meetings via code as well.
What do you dislike most about this product?
Some time lags can lead to log you out of meeting which can be bit frustrating.
What recommendations would you give to someone considering this product?
If one is looking for a good video meeting software they can definitely check out zoom its cheap and provides all the features.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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