What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sadika S.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Mar 2024
Convenient to use!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Okay, so Zoom has an user friendly interface, high quality audio and video with minimal errors. It is relaible, secure and has many features with strong security measures and integration capabilities.
What is your favorite aspect of this product?
First of all it is beginner friendly, it offers variety of useful features like screen sharing, instant messaging, virtual backgrounds which improves our collaboration and productivity during meetings.
What do you dislike most about this product?
as of now there are no such experiences
What recommendations would you give to someone considering this product?
If you are considering this product just make sure to checklist your specific requirements that you want from this platform. Also consider some factors like your frequency of meetings, features and most importnaly your budget.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kohei S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Proper interconnection
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Appropriate interconnection accessories.
What is your favorite aspect of this product?
Access to unlimited plugins and features.
What do you dislike most about this product?
Slow support.
What recommendations would you give to someone considering this product?
Synchronize with other platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Akash r.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Satisfaction guaranteed!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The quality od video as well as different features like screen sharing, quick call recording, web conferencing,etc differentiates Zoom from others.
What is your favorite aspect of this product?
The option and features to host a web conferencing is my favourite as it allows the host to decide and control the conference as in when to start the call or when to end the call.
What do you dislike most about this product?
Sometimes it lags in connecting the call which might lose some important information during a call.
What recommendations would you give to someone considering this product?
I would recommend you can go ahead with zoom if you are looking for quality video as well as web conferencing for your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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