What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Yash S.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: End User of Application
Submitted Mar 2024
Fantastic features, security issues disapoints
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Availability of virtual whiteboard and file transfer option makes it diffrent from other similar softwares. Also it have application share option
What is your favorite aspect of this product?
It is very easy to use. It have a friendly user interphase and dozens of unique features.
What do you dislike most about this product?
There are Security issues. Lack of end to end encryption are the things that dissappoints me
What recommendations would you give to someone considering this product?
Full of features and affordable , but should consider security related issues as it don't have end to end encryption.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Ankit S.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Easy to use, Fantastic encrypted meeting.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is easy to use, easy to share the screen and take a meeting very efficiently
What is your favorite aspect of this product?
Its algorithm because we can use this without making any account also and if we want to take meeting privately so we can set encrypted meeting link where we needs to be enter password to join the meeting
What do you dislike most about this product?
I think there is a dislike which I faced when we sharing screen so most of time Zoom app was hang and working slow but this will be resolve after its new update so no other dislike from my end.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Camie M.
- Role: Operations
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Mar 2024
Okay to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
That everyone can use it
What is your favorite aspect of this product?
How many people can join
What do you dislike most about this product?
Connectivity
What recommendations would you give to someone considering this product?
Have a good internet connection
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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